Privacy Policy

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ASB Training is committed to protecting your privacy and handling personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

ASB Training provides non-accredited workplace training and awareness courses delivered online.

ASB Training is not a Registered Training Organisation (RTO).

We may collect personal information including, but not limited to:

• Full name
• Email address
• Employer or business name (if provided)
• Course enrolment and completion details
• Certificate records
• Payment and transaction information (processed securely by third-party providers)
   

We do not collect sensitive information unless required and voluntarily provided.

Personal information is collected when you:

• Register for an account
• Enrol in or complete a course
• Request a certificate
• Contact us via email or website forms
• Use our website or learning platform
   

Some information may be collected automatically through cookies and analytics tools.

We use personal information to:

• Deliver and manage training courses
• Issue Certificates of Completion
• Maintain training records
• Communicate course-related information
• Improve our website and services
• Comply with legal and regulatory obligations
   

We do not sell or rent personal information to third parties.

We may disclose personal information to:

• Online learning platform providers (e.g. Thinkific)
• Payment processors
• IT service providers
• Government authorities where required by law
   

All third parties are required to handle personal information securely and in accordance with privacy laws.

ASB Training takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information is stored securely using reputable third-party platforms with appropriate security controls in place.

You may request access to or correction of your personal information at any time by contacting us using the details below.

We will respond to requests within a reasonable timeframe.

Our website may use cookies and analytics tools to:

• Improve user experience
• Monitor website performance
• Understand how visitors interact with our content
   

You can disable cookies through your browser settings if you prefer.

Personal information is retained only for as long as necessary to:

• Provide training services
• Maintain internal training records
• Meet legal or business obligations
   

If you believe your privacy has been breached, you may contact us using the details below. We will investigate and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

This Privacy Policy may be updated from time to time. The latest version will always be published on our website.

For privacy enquiries, access requests, or complaints, please contact:

ASB Training
📧 Leigh@asbtraining.com.au